I used to think I was taking great care of my skin. Morning and night, I followed every step — cleanser, serum, moisturiser, sunscreen… But no matter how consistent I was, my skin still looked dull, dry, and lifeless. Every time I looked in the mirror, I saw a pale, tired face — one that mirrored the fast pace and pressure of my daily life. Until I met Pharmacist Phuong. During our very first consultation, Phuong didn’t ask which serum I was using. Instead, she gently asked,